Home » Troubleshooting » Outlook pulling the wrong user’s mailbox?

Outlook pulling the wrong user’s mailbox?

Advertisements

Recent problem I ran into at a client’s site was that when they were attempting to setup an Outlook profile for a specific user it would keep on pulling a different user’s mailbox. Also same thing happened when they pulled the e-mail from the global address list, though oddly enough if done from a Blackberry it was just fine. Checking the two mailboxes involved in Exchange 2007 yielded no wrong information. All the names and aliases were correct. So to dig deeper I broke out adsiedit.msc. Pulling up the user’s properties and checking the mail property showed that both accounts had the exact same e-mail address. A swift change of that to the proper smtp address corrected the problem immediately on all accounts.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

wordpress visitor counter

RSS Subscriptions

Contact Me

%d bloggers like this: